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Frequently Asked Questions
The Botanist is designed for individuals seeking alternative healthcare options to support their overall well-being. Our telehealth services provide personalised consultations for those managing chronic pain, seeking improved sleep, reducing anxiety, or addressing other wellness challenges. If you're looking for a holistic approach to health that prioritises your unique needs, The Botanist is here to guide you on your journey.
A telehealth consultation offers the same high-quality care as a regular doctor's visit but with added convenience and flexibility. Instead of visiting a clinic in person, telehealth allows you to connect with a healthcare professional from the comfort of your home or wherever you are.
Eligibility for a prescription through The Botanist is determined during our two-step process:
Eligibility Screening: Start by completing our simple online eligibility screening form. This step helps us understand your condition, medical history, and whether our services may be suitable for your needs.
Telehealth Consultation: If you pass the screening, you’ll have a consultation with one of our qualified doctors. They will assess your individual situation, discuss your symptoms, and determine if a prescription is appropriate for your condition.
Please note that eligibility is based on medical necessity and is always determined by the doctor’s professional judgment. Our priority is to ensure that all treatment options are safe, effective, and aligned with your health needs.